Returns & FAQ
We want to make sure customers love their products, and quality is guaranteed. If there is a print error or visible quality issue, the order may be replaced or refunded.
Sizing
Use the size guide on the product page before ordering and compare its measurements with a similar piece you already own.
Returns and exchanges
Because products are made to order, general returns, exchanges, and sizing-related returns are not accepted.
Cancellations and changes
You may cancel or amend an order using the link in your order-confirmation email before the order enters production. After production begins, resolution depends on the situation.
Print errors or visible quality issues
Report quality issues within 30 days after receiving the order. Include your order number and clear photos of the product on a flat, well-lit surface, with the tag and the print error or damaged area visible.
contact@support.shop.questionabletimingclub.comRefund timing
Made-to-order product orders are non-refundable except for qualifying quality issues supported by clear photographs.
PayPal refunds are normally visible in the PayPal balance within 24 business hours after processing. Credit and debit card refunds are normally visible within 7-10 business days after processing, depending on the bank.
International orders
International orders may be subject to import taxes, duties, and customs charges. These vary by country and are the customer's responsibility.
Order processing
Fourthwall.com handles product orders as merchant of record and merchandising partner, including order-related inquiries and returns.
Review Fourthwall's Privacy Policy and Terms of Service.